Have questions? Let’s get you the help you need.
Get answers to the most popular questions about course enrollment, your account and much more…
Don’t like the course? You get a 30-day money back guarantee if you’re not happy for whatever reason.
Your thoughts matter, so if you got a second let us know what you think! Or use the form to say hi 😀
Frequently Asked Questions
Here are some answers to help you get started.
Do I have lifetime access?
How long are the courses?
How do I enroll in a course?
What are Levels?
Levels are the main sections of a course… think of them as the main topics that house all the related lessons.
What are Lessons?
How do I move to the next lesson?
Once you are done with a lesson, click the green Mark Complete button on the bottom of each lesson page, and you’ll automatically move on to the next lesson (or level).
How hard are the courses?
All the courses are for beginners. So they are super easy to follow along. 🙂
What are Printables?
Can I restart a level or lesson?
Can I get refund?
Yes. Just fill out the Guarantees Form below within 30 days of purchase/enrollment, and you’ll get your refund.
Are there any prerequisites to joining a course?
Helping you find your way around your account.
How do I access my account?
Just click My Account at the top of the page.
Do I have to have an account?
How do I change my password?
Just go to My Account at the top of the page, then Account Details in the left sidebar. From there, just fill out the password fields.
Is my account info secure?
How do I close my account?
Making the most of your private Facebook group invite.
Do I need to purchase Journal YOU to join the group?
How do I join the Facebook group?
Join the group here.
(You must be a current student to be accepted into the group.)
Do I need to introduce myself?
Please do! Just comment in the Facebook group post.
30-day money back guarantee.
Contact us anytime. Your feedback matters.